Art PrintsCollection

Allow 48 hours to 7 business days from your order date for your print to be sent, as it will be printed especially for you. Your order will be sent with royal mail and tracking number and normally arrive within 2 weeks from the time it leaves the UK but at Christmas you should allow up 4 weeks.

When you buy a limited-edition size, the number of prints in that size is limited and will not be available once they are sold out. They are delivered with a printed, signed, and numbered certificate that will be sent separately.

• Don’t hang your print in direct sunlight.

• Prints can dent easily when handled, especially larger-sized prints, so take them directly to the framer.

• Use only archive-grade tapes and glues for mounting & framing.

• Handle your print as little as possible and with care. Ideally, wear special gloves.

• Prints sent in tubes should be taken out and framed as soon as possible.

• Avoid touching the print surface

• Don’t store prints in humid or damp places.

• Never allow liquids of any kind to come in contact with a print.

• Only acid-free, archival materials should come in contact with the front/back of the print

• Never allow prints to rub against one another in transit or storage. Always use archival plastic sleeves or acid-free tissue paper between prints

• Use acid-free matt boards and UV glass or plexiglass for longevity. Framing under glass or acrylic provides the greatest protection against UV-induced fading.

You can reach us anytime via our contact page or at hello@rachelvogeleisen.com. We aim to respond quickly—usually within one business day.

Before you purchase a print, please read carefully the returns policy below, and if you need any clarification, please email us at hello@rachelvogeleisen.com

Damaged goods will be replaced, but as the Limited Edition Prints are printed to order, there are no refunds. Please choose carefully when purchasing, as all sales are final.

We only replace items if they are defective or damaged. If you need a replacement for a damaged product, send us an email at hello@rachelvogeleisen.comBefore you purchase a print, please read carefully the returns policy below, and if you need any clarification, please email us at hello@rachelvogeleisen.com

Damaged goods will be replaced, but as the Limited Edition Prints are printed to order, there are no refunds. Please choose carefully when purchasing, as all sales are final.

We only replace items if they are defective or damaged. If you need a replacement for a damaged product, send us an email at hello@rachelvogeleisen.com

For more details please visit this page